Privacy Policy

This Privacy Policy describes how MLM Demo Pvt Ltd ("we", "us", or "MLM Demo") collects, uses, and protects information about you when you use our website and member platform. By using the service you agree to the practices described below.

1. Information we collect

We collect the following categories of information:

• Account information. Name, user ID, email address, phone number, country, and any profile details you provide.
• Identity / KYC documents. Where required by law, identification documents you upload for verification.
• Transaction information. Orders you place, wallet balances, payouts, and any financial transactions on the platform.
• Usage information. Pages visited, features used, device and browser information, IP address, and approximate location.

2. How we use your information

• To operate your account, process orders, and calculate earnings.
• To comply with legal, tax, and regulatory obligations.
• To detect and prevent fraud, abuse, and unauthorized access.
• To communicate service updates, security alerts, and (where permitted) marketing messages you can unsubscribe from.

3. Sharing of information

We do not sell personal information. We share data only with:

• Service providers under contract (payment processors, shipping carriers, email delivery, infrastructure).
• Regulators, courts, or law enforcement where legally compelled.
• A successor entity in the event of a merger, acquisition, or asset transfer.

4. Cookies

We use a small number of essential cookies to keep you signed in, remember your preferences, and secure the session. We do not use third-party advertising cookies on the member dashboard.

5. Data retention

We keep account and transaction records for as long as your account is active and for a reasonable period afterwards to satisfy tax, accounting, and regulatory requirements. KYC documents are retained for the period required by applicable law.

6. Your rights

Subject to applicable law, you have the right to access, correct, export, or delete your personal information, and to object to certain processing. To exercise these rights, contact us using the details below.

7. Security

We use encryption in transit (TLS), encrypted password storage, role-based access controls, and audit logging to protect your data. No system is perfectly secure — please choose a strong, unique password and enable two-factor authentication from your account settings.

8. Children

The service is not intended for individuals under 18 years of age. We do not knowingly collect information from children.

9. Changes to this policy

We may update this policy from time to time. Material changes will be communicated by email or in-app notice before they take effect.

10. Contact us

Questions about this policy or your data? Email info@rootlife.co.in or visit our Contact page.

This is a generic template provided for convenience. It is not legal advice. Please review and adapt it with qualified legal counsel for your jurisdiction before going live.